How Ted Lasso’s leadership lessons can influence corporate culture

Pat Poitevin explains how the wisdom of Ted Lasso can transform your approach to business ethics and compliance.

As an ethics and compliance professional, I have always found inspiration and wisdom in unexpected places. One of the richest sources of insight is the world around us, including the realm of fiction. It’s an interesting phenomenon that TV shows not only captivate audiences with their wit and charm, but they also offer deep lessons that resonate on a personal, professional and corporate level.

Ted Lasso is one such phenomenon. This popular TV show is not just a masterclass in storytelling with its well-crafted plot, brilliant casting, and hearty humor. It also serves as a treasure trove of wisdom that prompts us to reflect on our own lives and behaviors. The characters and situations are so relatable that we find ourselves seeing our own reflections, leading to a sense of connection and introspection.

The beauty of Ted Lasso lies in its ability to weave an intricate web of ethical leadership, teamwork, and emotional intelligence into its narrative. These are not just lessons to be learned. They are experiences that need to be lived, understood and incorporated into our daily lives.

As we navigate the episodes, we uncover nuggets of wisdom that can have a profound impact on how we conduct ourselves and how we lead others. The show’s popularity and influence are testaments to its effectiveness in delivering these messages in a way that strikes a chord with viewers.

Valuable lessons

Ted Lasso‘s TV series offers an array of valuable lessons about ethical behavior and leadership that can be easily transferred to the business world. Here are some of the key lessons that can be drawn from the show:

  1. Emotional intelligence 🤲 Ted Lasso, the titular character, is a prime example of emotional intelligence. He is empathetic, understanding, and patient with his players and colleagues. This trait allows him to connect with his team on a deeper level, boosting their morale and performance. In the business world, emotionally intelligent leaders can foster a more positive work environment and cultivate strong relationships with their teams.
  2. Admitting mistakes and learning from them 😔 One of the most notable things about Ted Lasso is his willingness to admit when he’s wrong and learn from his mistakes. This level of humility is an essential trait for any leader, as it encourages a culture of continuous learning and growth in an organization.
  3. Positive reinforcement 👍: Ted consistently uses positive reinforcement to motivate his team. He recognizes and appreciates the efforts of his team members, which increases their job satisfaction and performance. In business, managers can use positive reinforcement to increase employee engagement and productivity.
  4. Believe in your team 🤝: Throughout the series, Ted shows unyielding faith in his team, even when they’re underperforming. This belief can empower team members to perform better and build their self-confidence. In the corporate world, believing in your team’s potential can motivate them to achieve their goals.
  5. Leading by example😀 : Ted Lasso leads by example. His positive attitude, work ethic, and resilience are contagious, inspiring those around him. Business leaders can take a page from his book by exemplifying the values they want their team to adopt.
  6. Open communication 📢: Ted encourages open communication, providing a safe space for his team to express their thoughts and feelings. This openness fosters trust and respect among team members. In business, encouraging open communication can lead to greater collaboration and innovation.
  7. Building a strong team culture🏆🙌 : Ted Lasso is not just about winning games; it’s about building a supportive, positive team culture. By focusing on the team rather than individual stars, Ted creates an environment where everyone feels valued. Businesses can learn from this approach by focusing on creating a positive, inclusive culture that values every team member’s contributions.
  8. Respect and fair treatment🤗 : Ted treats everyone with respect, regardless of their role or status. This fair treatment fosters a sense of unity and mutual respect among the team members. In business, ensuring fair treatment of all employees is crucial for maintaining high morale and productivity.

Ted Lasso not only entertains but also provides valuable lessons on ethical leadership. By embodying these principles, business leaders can create a more positive, productive, and ethical workplace.

Pat Poitevin, CACM, TASA: Corporate ethics, compliance and financial crime expert.

Pat is the Co-Founder & Executive director for the Canadian Centre of Excellence for Anti-Corruption (CCEAC) & CEO of Active Compliance and Ethics Group Inc.