Skip to Primary Navigation

FCA COO Emily Sheppard stresses the contagious nature of culture

Emily Sheppard, Chief Operating Officer at the FCA at City & Financial Conference.
Emily Sheppard, Chief Operating Officer at the FCA. Photo: City & Financial Global

Senior official explains why the FCA is updating rules and guidance on non-financial misconduct.

Emily Sheppard, Chief Operating Officer at the FCA, spoke at the City & Financial Global 10th Annual Culture and Conduct in Financial Services Summit on Tuesday, about the importance of healthy firm cultures in the financial services industry. Here’s a summary of the main highlights.

Culture drives conduct

The FCA