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CFPB sues Comerica for alleged mistreatment of federal benefits recipients

The bank is accused of subjecting holders of Direct Express debit cards to excessive wait times and illicit fees.

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Alexander Barzacanos

Front of Comerica Bank
Photo: JHVE/Getty Images
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Dallas-based bank Comerica has been sued by the Consumer Financial Protection Bureau, which accused it of neglecting beneficiaries of the federal Direct Express program. The agency seeks refunds for affected customers, and payment of penalties into a victim relief fund.

The allegations of mismanagement arise from a 2008 contract Comerica

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