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FCA asks about non-financial misconduct at insurance firms

Innside the Lloyds of London building
Inside the Lloyds of London building. Photo: Chris J Ratcliffe/Getty Images

The FCA has asked for statistics covering a three-year period and including the methods used to detect incidents as well as their outcomes.

In a significant move, the FCA has written to the insurance market asking firms to “provide information related to incidents of non-financial misconduct in your firm”.

The regulator says: “We are doing this as part of a sector-wide information gathering exercise and are requiring all regulated Lloyd’s Managing Agents &